Welcome to Aqualuxe — your trusted destination for premium herbal and natural haircare solutions.
These Terms and Conditions govern your use of our website (www.aqualuxe.pk) and the purchase of products offered through it. By accessing, browsing, or using this site, you agree to comply with and be bound by the following terms. Please read them carefully before placing any orders.
1. About Aqualuxe
Aqualuxe is a modern herbal haircare brand dedicated to providing pure, sustainable, and effective haircare products. Our formulations are inspired by nature and crafted with care to ensure safety, nourishment, and visible results.
When you visit our site or make a purchase, you’re engaging with our online platform, which is managed and owned by Aqualuxe.pk
2. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy.
If you do not agree with any part of these terms, please do not use our website or purchase our products.
3. Product Information and Usage
Aqualuxe products are developed using botanical ingredients, essential oils, and plant-based extracts designed for external use only.
Before use, we recommend performing a patch test to ensure there is no allergic reaction. Discontinue use if irritation occurs.
While our products are carefully formulated for most hair types, results may vary based on individual hair condition, usage frequency, and environmental factors.
All descriptions, images, and ingredient lists are provided for informational purposes and may change without prior notice to improve quality or performance.
4. Pricing and Payments
All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.
Prices and availability are subject to change without notice.
We accept payments via secure gateways, including credit/debit cards, bank transfers, and approved digital payment methods.
Aqualuxe ensures safe and encrypted transactions for all customers.
5. Order Processing and Delivery
Once your order is confirmed, you’ll receive a detailed confirmation email. Orders are processed within 1–3 business days.
Delivery times vary depending on location, weather, and courier schedules, generally taking 3–7 working days for local orders.
Aqualuxe is not responsible for shipping delays caused by third-party carriers or incorrect address details provided by the customer.
6. No Refunds or Returns
All sales made through Aqualuxe are final. Due to hygiene and safety regulations within the cosmetics industry, we do not accept returns, exchanges, or issue refunds once an order has been processed and dispatched.
In the rare case of a damaged, incorrect, or missing item, please contact our customer care team within 7 days of receiving your parcel at support@aqualuxe.pk.
Include your order number, photos, and a description of the issue. Our team will investigate and resolve the matter fairly.
7. Shipping Policy
Customers are responsible for providing accurate shipping details at checkout.
If a parcel is returned to us due to an incorrect address or failed delivery attempt, the customer will bear the cost of reshipping.
We currently deliver across Pakistan.
8. Intellectual Property Rights
All content featured on this website — including logos, trademarks, text, graphics, product photography, videos, and designs — is the exclusive property of Aqualuxe and protected under copyright and trademark laws.
Any unauthorized use, reproduction, or distribution of our materials is strictly prohibited and may result in legal action.
9. Privacy and Data Protection
Your privacy is of utmost importance to us.
Aqualuxe collects and processes only the information necessary to fulfill your orders, communicate updates, and enhance user experience.
We never sell or share your personal information with third parties.
10. Limitation of Liability
Aqualuxe products are formulated using safe, natural ingredients, but individual results may vary.
Aqualuxe is not liable for any allergic reactions, misuse of products, or indirect damages arising from the use of our products or website.
Please consult a dermatologist before using any new product if you have sensitive skin or pre-existing scalp conditions.
11. Promotional Offers and Discount Codes
From time to time, Aqualuxe may offer promotional discounts, gift vouchers, or bundle deals.
Such offers are valid only during the specified period and cannot be combined with other promotions unless explicitly stated.
12. User Conduct
You agree not to misuse this website by:
- Engaging in fraudulent transactions
- Uploading or distributing harmful software or content
- Violating any applicable local or international laws
Aqualuxe reserves the right to suspend or terminate access to any user who violates these rules.
13. Changes to Terms
Aqualuxe reserves the right to update, modify, or replace any part of these Terms and Conditions at any time.
Updates will be posted on this page, and your continued use of the website signifies your acceptance of the revised terms.
14. Governing Law
These Terms and Conditions are governed by the laws of Pakistan, and any disputes arising will be handled under the jurisdiction of Pakistani courts.
15. Contact Us
We value transparency and customer trust. For any questions, clarifications, or feedback regarding these Terms and Conditions, you may reach us at:
📧 support@aqualuxe.pk
📞 +923449431831
🌐 www.aqualuxe.pk
🏢 Aqualuxe Headquarters – [Faisalabad, Pakistan]