FAQs

Creating an account is easy! Click on the “My Account” section on our homepage, enter your email and create a password. Once registered, you can easily track your orders, save favorite products, and manage your shipping details.

Click on “Forgot Password” on the login page and follow the instructions to reset it. You’ll receive an email with a secure link to create a new password.

Yes. Simply log into your account and go to Account Settings to update your name, address, or contact information anytime.

At Aqualuxe, we prioritize hygiene and safety. Therefore, we do not accept returns or exchanges once a product has been delivered.

If your order arrives damaged or you receive the wrong item, please contact our support team within 48 hours of delivery at support@aqualuxe.com, and we’ll assist you promptly.

Purchase the items on the base of your choice.each product has its fixed prices.Aqualuxe operates with a global approach to beauty, focusing on premium haircare solutions inspired by nature and science.

Aqualuxe operates with a global approach to beauty, focusing on premium haircare solutions inspired by nature and science.

Yes, our products are good in quality and suitable for all hair types — men and women.

es, Aqualuxe ships internationally. Delivery times and charges vary by region and will be displayed during checkout.

Established fact that a reader will, taken possession of my entire soul, like these sweet mornings of spring which I enjoy with the theory of ethics.

Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your delivery status in real time.

We accept credit/debit cards, digital wallets, and bank transfers. Payment options are displayed securely during checkout.

Yes. All payments on Aqualuxe are processed through secure, encrypted gateways to ensure your personal and financial data remains protected.

Currently, Cash on Delivery (COD) is available in select areas. You’ll see this option during checkout if it applies to your location.

Our shampoos and conditioners are safe for daily use, while our Hair Mask can be used 2–3 times a week for best results.

Store products in a cool, dry place away from direct sunlight and make sure lids are tightly closed after each use.

Yes, Aqualuxe products are formulated to be compatible with other gentle haircare brands — though for optimal results, we recommend using them as a complete system.